What Is
Fish Death During Travel Conditions

In circumstances where there is high mortality (>10%) and discrepancies are discovered, the respective airline must be reported and documented. For example, if on arrival, the temperature of the water is unusually cold (16 degrees Celsius), or if boxes arrive crushed and results in leakages (due to mistreatment), in such cases notice to us must be prompt in order to follow up on the likely causes and an investigation. The airline and the relevant authority must be notified right once if any cartons or documents are missing by submitting the necessary claim or complaint.If there are suborders for transshipping orders that require a significantly longer length of time before arrival at the final stop where water modifications and reoxygenation will be carried out, please let us know. In certain situations, we will modify the packing density to provide the best outcomes upon arrival.